Solution Lead

Who we are:

Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1 billion in committed capital.

Our mission is to bridge the digital divide across Asia Pacific by building the sustainable digital ecosystems of the future. Through building and operating state-of-the-art, energy efficient data centers rich with connectivity options, we bring new colocation and interconnect options to the Asian market, making digital infrastructure deployment in the region easy, efficient and economical.

Founded in 2020 the company has grown rapidly across multiple markets in the region and currently provides data center and fiber services across China, India, Indonesia, Japan, Korea, and the Philippines.

This role is an exciting opportunity to join our fast-growing team as we further expand our footprint across Asia.

Our values:

• Responsibility: We take ownership of our actions and outcomes.
• Innovation: We embrace change and create bold solutions.  
• Strive: We show grit, resilience and relentless drive.
• Excellence: We pursue the highest standards in all we do.   
• Respect: We act with integrity and treat others with dignity.

What we need:

We are seeking a Solution Lead, based in Mumbai, to support the team in delivering cutting-edge colocation solutions to Hyperscale customer. This role reports to Head of Design & Engineering, India.

Key responsibilities:

• Facing DC customers & engaging with hyperscale customers.
• Meeting the customers & understanding theirs needs and acting as a channel of communication between customer and internal Design & Engineering team.
• Identify and understand customer business needs, challenges, and technical requirements.
• Presentation to the customer & external stakeholders.
• Keeping the campus deck Up to Date.
• Maintaining the RFPs & driving the Pre-Sales responsibility.
• Working closely with the Design and Engineering team
• Serve as the primary technical point of contact for Digital Edge Data Center Services, focusing on colocation space and power solutions.
• Analyzes situations and data to resolve problems of moderate scope independently.
• Provides full support for customer meetings and presentations.
• Provide inputs on emerging technologies, scalability, and security best practices.
• Lead data center tours explaining the facility electrical and mechanical infrastructure capability.
• Deliver technical solution design expertise on colocation and customer cages to all assigned Sales account executives.
• Supports all RFI/P/Q preparation as requested by Sales Representatives
• Work closely with product management to influence roadmap based on hyperscale capabilities.
• Develops and presents all deliverables for the customer consideration.
• Communicate professionally and effectively with internal and external stakeholders, both verbally and in writing.
• Provides good technical support in sales presentations and customer meetings.
• Manage stakeholder relationships effectively across internal and external teams.
• Demonstrates a full understanding of data center and network infrastructure.
• Possesses industry knowledge and familiarity with the competitive landscape.
• Assists sales teams in acquiring new business and maintain existing customer relationships.
• Collaborates with internal teams (CSM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales.
• Actively champion and implement the organization’s policies on health & safety, environment, energy, quality, information security, and business continuity, ensuring adherence to incident reporting, legal, and regulatory requirements.

The successful candidate:

• Self-Driven and Motivated
• 5-8 years of experience in a pre-sales or an Engineering role in a Data Center colocation profile
• Bachelor’s degree in IT, CS, Electrical, Mechanical or Building Services Engineering or equivalent experience.
• MBA is Sales and Marketing is preferred.
• Very good understanding on latest AI tools for making an interactive presentations.
• Demonstrate teamwork, critical thinking, presentation skills.
• Basic Knowledge in Mechanical, Electrical systems, within data center environments is preferred.
• Knowledge in Microsoft office (excel, PowerPoint, word) is required.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders within APAC.
• Related Data Center industry Certifications are preferred.
• Experience in supporting Hyperscalers is preferred.

Join us to shape the future of Digital Infrastructure in Asia. Apply now for a confidential career discussion.