Senior Sales Engineer, Japan

Who we are:

Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1 billion in committed capital.

Our mission is to bridge the digital divide across Asia Pacific by building the sustainable digital ecosystems of the future. Through building and operating state-of-the-art, energy efficient data centers rich with connectivity options, we bring new colocation and interconnect options to the Asian market, making digital infrastructure deployment in the region easy, efficient and economical.

Founded in 2020 the company has grown rapidly across multiple markets in the region, and currently provides data center and fiber services across China, India, Indonesia, Japan, Korea, and the Philippines.

This role is an exciting opportunity to join our fast growing team as we further expand our footprint across Asia.

Our values:

• Respect: We embrace diversity and collaboration.
• Innovation: We share ideas and solve problems.  
• Grit: We are driven and determined.
• Excellence: We optimize for success.
• Responsibility: We do what’s right for our people and the planet.

What we need:

Reporting to the Head of Sales Engineering, APAC, this role will be supporting Sales team in selling Digital Edge colocation solutions to customers. This role will be based in Japan.

Key responsibilities:

• Identifies customer’s business needs, challenges, and technical requirements.
• Primary customer technical point of contact for Digital Edge Japan Data Center Services covering colocation space and power.
• Analyzes situations and data on problems of moderate scope independently.
• Provides full support for customer meetings.
• Lead data center tours explaining the facility electrical and mechanical infrastructure capability.
• Provides technical solution design expertise on colocation and customer cages to all assigned Sales account executives.
• Supports all RFI/P/Q preparation as requested by Sales Representatives
• Develops all deliverables for the customer consideration.
• Communicates with customers (internal and external) in a professional, friendly, and effective manner, both verbally and in writing.
• Provides good technical support in sales presentations and customer meetings.
• Able to perform stakeholders management (internal and external) well
• Demonstrates a full understanding of data center and networks.
• Possesses industry knowledge and familiarity with the competitive landscape.
• Assists sales teams in efforts to earn new business and maintain existing customer relationships.
• Collaborates with internal teams (CSM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales.
• Active participant in cultivating positive culture on the team.
• Actively champion and implement policies and procedures for occupational health & safety in the workplace, information security management, environmental management systems; incident management; and comply with all legal regulatory requirements of the organization.

The successful candidate:

• 5+ years of experience in a pre-sale or an engineering role in a Data Center colocation profile
• Bachelor’s degree in engineering.
• Demonstrate teamwork, critical thinking, presentation skills.
• Knowledge in AutoCAD is preferred.
• Knowledge in Microsoft office (Excel, PowerPoint, Word) is required.
• Good English speaking and written skill is preferred.
• Related Data center industry Certifications is preferred.