Operations Support Engineer, Philippines

Who we are:

Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has more than US$1.6 billion in committed equity capital with investors including some of the world’s largest institutional investors and sovereign wealth funds.

Digital Edge’s vision is to be the leading provider of sustainable, next generation digital infrastructure in Asia. Our mission is to build the foundation for the world’s digital future, helping organizations to grow sustainably and empowering populations they serve.

Founded in 2020, the company has grown rapidly across multiple markets in the region and currently provides data center and fiber services across Japan, South Korea, India, Indonesia, the Philippines, Thailand and China. The Company now owns and operates 21 data centers with over 500 MW of critical IT load in service and under construction and development, with another 300 MW held for future development,

This role is an exciting opportunity to join our fast-growing team as we further expand our footprint across Asia.

Our values:

• Respect: We embrace diversity and collaboration.
• Innovation: We share ideas and solve problems.  
• Strive: We are driven and determined.
• Excellence: We seek to deliver the best.   
• Responsibility: We do what’s right for our people and the planet.

What we need:

Operations Support Specialist is responsible for supporting daily business operations with a focus on regulatory compliance, procurement, and financial processes. This role handles LGU permit processing, petty cash management, vendor coordination, and purchase order issuance, while also serving as an ISO Champion to ensure adherence to quality standards. The position plays a key role in maintaining efficient workflows, accurate documentation, and compliance with internal and external requirements.

Key responsibilities:

Regulatory Compliance & LGU Permits:

• Process and manage LGU permits, including business permits, barangay clearances, and other local regulatory requirements
• Ensure timely renewal and compliance with local government regulations
• Coordinate with government agencies such as the Bureau of Internal Revenue, Department of Trade and Industry, and Securities and Exchange Commission
• Maintain accurate records and tracking of all permits, licenses, and compliance documentation

Petty Cash Management:

• Handle petty cash disbursement, liquidation, and reconciliation
• Ensure all transactions are properly documented and aligned with company policies
• Monitor and report petty cash usage and balances

ISO Compliance (ISO Champion):

• Support implementation and compliance with standards from the International Organization for Standardization
• Maintain proper documentation and ensure alignment with quality management systems
• Assist in internal and external audits and drive continuous improvement initiatives

Procurement & Purchase Orders:

• Create, review, and issue Purchase Orders (POs) in accordance with procurement policies
• Coordinate with internal teams and vendors to ensure accuracy and timely fulfilment of orders
• Maintain organized records of all procurement activities

Vendor Management & Payments:

• Process vendor payments, ensuring accuracy and completeness of billing documents
• Coordinate with finance and vendors on payment status, discrepancies, and reconciliations
• Maintain vendor records, accreditation documents, and contracts

Operational & Administrative Support:

• Prepare operational, financial, and compliance reports for management
• Maintain accurate databases and documentation
• Support daily administrative and operational tasks to ensure smooth business processes

Actively champion and implement the organization’s policies on health & safety, environment, energy, quality, information security, and business continuity, ensuring adherence to incident reporting, legal, and regulatory requirements.

The successful candidate:

• Bachelor’s degree in business administration, Operations Management, Accounting, or a related field
• 2–4 years of experience in operations, compliance, procurement, or administrative support
• Experience handling LGU permits and regulatory compliance is highly preferred

Skills & Competencies:

• Strong organizational and multitasking skills
• High attention to detail and accuracy
• Knowledge of procurement and basic accounting processes
• Familiarity with ISO standards and audit processes
• Excellent communication and coordination skills
• Proficiency in Microsoft Office or Google Workspace

Working Conditions:

• Full-time position
• May require occasional fieldwork for permit processing and government coordination
• Office-based, with possible hybrid setup depending on company policy

Join us to shape the future of Digital Infrastructure in Asia. Apply now for a confidential career discussion.