Who we are:

Digital Edge DC (Digital Edge) is a leading data center platform company, established to transform digital infrastructure in Asia. We seek to build the foundation for the world’s digital future, helping organizations to grow sustainably and empowering the populations they serve.

Through building and operating state-of-the-art, energy-efficient data centers rich with connectivity options, we bring new colocation and interconnect options to the Asian market, making infrastructure deployment in the region easy, efficient and economical. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1.6 billion in committed capital. 

Founded in late 2019, the company has grown rapidly across multiple markets in the region, with 30+ data centers in operations and under construction, and this role is an exciting opportunity to join the team as we further expand our footprint across Asia..

Our values:

• Respect: We embrace diversity and collaboration. 
• Innovation: We share ideas and solve problems.  
• Strive: We are driven and determined.
• Excellence: We seek to deliver the best.   
• Responsibility: We do what’s right for our people and the planet.

What we need:

Reporting to the Operations Director, this role will provide satisfactory services to customers and ensure continuous reliable operations of the data center.

Key responsibilities:

• Support the implementation & deployment of Data Center Operations processes
• Customer order provisioning & installation updating
• In-country operations documentation update & support for ISO program certification
• Support Customer audit request & certification audit
• Data center security related procedures
• Support in operations budget planning & tracking of budget spending
• Support in generation of Customer reports and Operations Performance / Management reports
• Actively champion and implement the organization’s policies on health & safety, environment, energy, quality, information security, and business continuity, ensuring adherence to incident reporting, legal, and regulatory requirements.

The successful candidate:

• College degree or above, computer-related or engineering major related is preferred
• Relevant work experience in data center operations and operations support will be an advantage
• Familiar with ISO documentation and certification procedures
• Proficiency in basic office software (Word, Excel, Powerpoint, etc.) and strong document writing ability
• Self-motivated, strong sense of responsibility, good teamwork spirit and problem solving skills
• Good oral & written English and Japanese skills are preferred, not necessary but Mandarin will be a plus.

Join us to shape the future of Digital Infrastructure in Asia. Apply now for a confidential career discussion.