Network Engineer

Who we are:

Digital Edge DC (Digital Edge) is an emerging data center platform company, established to transform digital infrastructure in Asia. We seek to build the foundation for the world’s digital future, helping organizations to grow sustainably and empowering the populations they serve.

Through building and operating state-of-the-art, energy-efficient data centers rich with connectivity options, we aim to bring new colocation and interconnect options to the Asian market, making infrastructure deployment in the region easy, efficient and economical. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1 billion in committed capital.

Founded in late 2020 the company has grown rapidly across multiple markets in the region, and this role is an exciting opportunity to join the team as we further expand our footprint across Asia.

Our values:

• Responsibility: We take ownership of our actions and outcomes.
• Innovation: We embrace change and create bold solutions.  
• Strive: We show grit, resilience and relentless drive.
• Excellence: We pursue the highest standards in all we do.   
• Respect: We act with integrity and treat others with dignity.

What we need:

The Network Engineer is responsible for the implementation, operation, maintenance, and support of our core network transport infrastructure (LAN/WAN/Data Center) across all critical operational environments. This hands-on role ensures that our network infrastructure is maintained to the highest standards of performance and reliability.

This role will be based in Jakarta, Indonesia.

Key responsibilities:

1. Network Implementation and Core Transport

• Implement, configure, and install network hardware, including routers, switches, wireless access points and firewalls based on validated designs and engineering standards.
• Execute configuration changes and turn-up of advanced transport technologies, including EVPN, MPLS and VxLAN for scalable data center and WAN interconnectivity.
• Perform physical layer work and demonstrate a good operational understanding of DWDM technology and Fiber Optics Network principles for maintenance and fault isolation.
• Manage and optimize network routing and switching protocols (STP, OSPF, ISIS, LDP, BGP).

2. Network Operations, Maintenance, and Support

• Maintain and update network hardware, operating systems and configuration in adherence to change control policies.
• Carry out planned maintenance with minimal service disruption, ensuring customer impact is clearly communicated and controlled.
• Provide advanced troubleshooting and support for escalated network incidents, quickly diagnosing and resolving hardware, software, and configuration issues to ensure minimal downtime. This requires a strong understanding of the TCP/IP stack to perform in-depth packet analysis and protocol-level debugging.
• Take part in a rotating on-call schedule to provide 24/7 incident response for critical network infrastructure.

3. Project Management and Efficiency

• Lead and coordinate network implementation projects from the operational side, ensuring on-time delivery of network components and seamless integration with existing infrastructure.
• Manage project timelines, resources, and communication with internal stakeholders and vendors during implementation and migration phases.
• Drive operational efficiency by automating repetitive configuration and operational tasks using scripting languages like Python or network automation tools like Ansible.
• Collaborate with SRE and development teams to ensure network configuration meets application requirements.

4. Documentation & Reporting

• Develop and execute detailed Method of Procedure (MOPs) for service turn ups, migrations, upgrades and decommissioning.
• Develop and maintain comprehensive technical documentation such as High-Level Design (HLD) and Low-Level Design (LLD) which including up-to-date network diagrams, runbooks, and operational procedures.

The successful candidate:

1. Qualifications & Experience

• Bachelor’s degree in engineering, Computer Science, or a related field.
• Minimum 5 years’ experience is preferred in network deployment, operation and support in large enterprise or data center.

• Must have at least CCNA or equivalent certification, advantage to have CCNP or equivalent.
• Advantage to have ITIL Certification.

2. Skills & Competencies

• Ability to handle high-pressure situations and enforce compliance with processes.
• Possess network project management skill with technical knowledge in Network.

• Possess excellent problem-solving, analytical, and communication skills, with a methodical approach to complex troubleshooting.
• A strong commitment to blameless postmortems and continuous process improvement.