Manager - Infrastructure Operations, Singapore

Who we are:

Where performance meets sustainability, Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1.6 billion in committed equity capital with investors including some of the world’s largest institutional investors and sovereign wealth funds.

Digital Edge’s vision is to be the leading provider of sustainable, AI and hyperscale-centric digital infrastructure in Asia. Our mission is to build the foundation for the world’s digital future, helping organizations to grow sustainably and empowering populations they serve.

Founded in 2020, the company has grown rapidly across multiple markets in the region, and currently provides data center and fiber services across Japan, South Korea, India, Indonesia, the Philippines, Thailand and China. The Company now owns and operates 31 data centers with over 1.4GW of secured IT power.

This role is an exciting opportunity to join our fast-growing team as we further expand our footprint across Asia.

Our values:

• Respect: We embrace diversity and collaboration.
• Innovation: We share ideas and solve problems.  
• Strive: We are driven and determined.
• Excellence: We seek to deliver the best.   
• Responsibility: We do what’s right for our people and the planet.

What we need:

Reporting to the Senior Manager, Infrastructure Operation, this role will specify, develop, and implement Digital Edge operational standards, processes, and procedures at program level. Govern and support the Country Data Center Operations team to ensure consistency of operation across the region.  Implement projects and support new initiatives in alignment to corporate direction.

This role will be based in Singapore.

Key responsibilities:

• Compile, prepare, and distribute the monthly platform management report, ensuring accuracy, completeness, and timely delivery to stakeholders.
• Serve as the primary point of contact for Data Center operations processes, providing guidance and coordination across sites.
• Review existing operational processes and documentation; develop, standardize, and implement new procedures to improve efficiency and governance.
• Lead the onboarding of new data centers into operational systems, including configuration, accounts, inventory, and performance reporting setup.
• Train operations teams at new data centers on internal portals, workflows, and customer ticket fulfillment processes.
• Coordinate and support internal and external audits to maintain existing ISO and other certifications.
• Drive the implementation and readiness for new audit and certification standards across the platform.
• Support project implementation and deployment activities, including system rollouts and user training.
• Assist in the review and evaluation of tender submissions, providing operational and technical input as required.
• Manage appointed vendors during installation, testing, and commissioning of security systems and structured cabling works to ensure compliance with specifications and timelines.
• Champion and enforce organizational policies and procedures related to occupational health and safety, information security, environmental management, incident management, and regulatory compliance.

The successful candidate:

• Experience: 5-10 years in Infrastructure Operation and Project management. Familiar with Data Centre Uptime Institute requirements, Data Centre Operation process, Users training, Management reports preparation, Audits and Infrastructure projects.
• Specific people skills: Good communicator, Vendor management, ISO Audits, User training, Report writing, Team player, Problem-solving, and Organizational skills.
• Education level: Bachelor’s Degree in Information Technology, Mechanical Engineering or equivalent Engineering Degree.
• Systems and Tools: Knowledge of AutoCAD, Revit, MS Project, and other relevant software.

Join us to shape the future of Digital Infrastructure in Asia. Apply now for a confidential career discussion.