Facility Engineer, Japan

Date: 3 Jul 2024

Location: JP

Company: Digital Edge DC

Who we are:


Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1 billion in committed capital.


Our mission is to bridge the digital divide across Asia Pacific by building the sustainable digital ecosystems of the future. Through building and operating state-of-the-art, energy efficient data centers rich with connectivity options, we bring new colocation and interconnect options to the Asian market, making digital infrastructure deployment in the region easy, efficient and economical.


Founded in 2020 the company has grown rapidly across multiple markets in the region, and currently provides data center and fiber services across China, India, Indonesia, Japan, Korea, and the Philippines.

This role is an exciting opportunity to join our fast growing team as we further expand our footprint across Asia.



Our Values:


  • Respect: We embrace diversity and collaboration.
  • Innovation: We share ideas and solve problems.  
  • Grit: We are driven and determined.
  • Excellence: We optimize for success.
  • Responsibility: We do what’s right for our people and the planet.



What we need:


Reporting to the Facility Manager in Japan, this role will develop, implement and support data center operations processes and procedures to deliver operational consistency. This role will be based in Tokyo, Japan.



Key responsibilities:


  • Data center capacity management (Space & Power) – optimise the assignment, utilization and reporting on data center space & power resources.
  • Security Operations – define the security procedures and maintenance of security systems in the data center.
  • Incident Management – define the Fault Response, Fault severity, Service Impact assessment & Management Escalation workflow.
  • Management Reports – Consolidate the DC Operations performance reports and other performance reports as required by Management.
  • Certification Program – knowledge or experience of Certification programs e.g. ISO 27001, 14001, 45001, with the consultant & implement the programs through the DC Operations.
  • Supervise operational maintenance work and renewal construction work with vendors.
  • Manage landlord meetings and inquiry related to the Data center operation.
  • Manage routine maintenance and emergency services, scheduling on a variety of critical systems such as: Electrical facility, Mechanical facility, security system and fire system, etc.
  • Establish documentation of SOP, MOP, EOP and required documents related the DE’s DC facility operation and management.
  • Manage COLO/DC to resolve of any infrastructure engineering issues.
  • Assist in the design phase, construction phase and commissioning phase for new data centers.
  • Manage all utilities contract for data center building and multiple data centers to align with comprehensive operation and management.
  • Manage procurement of renewal energy and understand deep knowledge of renewal energy trade and types.
  • Assist legal document submission like energy law and electricity business act, global warming countermeasure in Tokyo metropolitan code.
  • Assist PUE improvement, operation cost, vendor routine maintenance cost or any other items related to data center with maintenance and operation vendor etc.
  • Vendor Diversity Management – develop and implement dual qualified vendors approach for key data center works / products e.g. racks, cabling works to ensure shorter delivery lead time & price competitiveness.
  • Actively champion and implement policies and procedures for occupational health & safety in the workplace, information security management, environmental management systems; incident management; and comply with all legal regulatory requirements of the organization.



The successful candidate:


  • 2+ years’ experience in Data center facility management or operation.
  • English language is business level and Japanese language is native level.
  • Effective communication skills with the ability to successfully interact with both internal and venders.
  • Electrical, Fire, Mechanical engineer certification, CDCP or CDFOM is preferable.
  • Diploma / bachelor’s degree in electrical or mechanical engineering is preferable.