Digital Edge Indonesia Career Day - August Intake

Who we are:

Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1.6 billion in committed equity capital with investors including some of the world’s largest institutional investors and sovereign wealth funds.

Digital Edge’s vision is to be the leading provider of sustainable, next generation digital infrastructure in Asia. Our mission is to build the foundation for the world’s digital future, helping organizations to grow sustainably and empowering populations they serve.

Founded in late 2019, the company has grown rapidly across multiple markets in the region, and currently provides data center and fiber services across Japan, South Korea, India, Indonesia, the Philippines, Thailand and China. The Company now owns and operates 21 data centers with over 500 MW of critical IT load in service and under construction and development, with another 300 MW held for future development,

This role is an exciting opportunity to join our fast growing team as we further expand our footprint across Asia.

Our values:

• Respect: We embrace diversity and collaboration.
• Innovation: We share ideas and solve problems.  
• Strive: We are driven and determined.
• Excellence: We seek to deliver the best.   
• Responsibility: We do what’s right for our people and the planet.

Roles Open for This Intake:

We are hiring 3 job families and roles across our Jakarta site. All roles are shift-based and site-based. Full job descriptions will be shared with registered candidates ahead of the event, but the high-level summary are provided below.

Facility Technician

Hands-on operation and maintenance of critical electrical, mechanical, and HVAC systems in a 24/7 data center environment.

What you'll do:

• Monitor and maintain power, cooling, and control systems
• Carry out preventive maintenance and routine inspections
• Responding to incidents, alarms, and equipment anomalies
• Coordinate with vendors during planned and unplanned work

What we're looking for:

• 1–2 years' experience in mechanical, electrical, or HVAC systems (data center, telecom, or other critical environments preferred)
• Vocational diploma (SMK) or higher in a relevant technical field
• Willing to work rotating shifts, including nights and weekends
• Physically capable of equipment handling in operational conditions

Customer Care Assistant, Site Operations

First point of contact for customer inquiries, incident handling, and service coordination on site. This is a customer-facing operations role, not an engineering role.

What you'll do:

• Manage customer tickets and service requests end-to-end
• Coordinate with internal technical teams to resolve incidents within SLA
• Maintain accurate documentation and reporting
• Contribute to process improvements across the customer journey

What we're looking for:

• Prior customer service experience, ideally in data center, telco, or tech environments
• Diploma or degree (business, operations, or related fields preferred)
• Basic understanding of data center operations (advantage, not required)
• Strong written and verbal communication in Bahasa Indonesia and English

Team Lead, Facility Operations

Leads a team of Facility Technicians across shifts, with day-to-day ownership of site operations, incident response, and maintenance execution.

What you'll do:

• Supervise and develop a team of technicians across rotating shifts
• Own incident response, escalation, and root-cause follow-through
• Ensure compliance with safety, operational, and vendor standards
• Partner with the Facility Manager on planning, reporting, and continuous improvement

What we're looking for:

• 5+ years in data center, mission-critical facilities, or industrial operations, with at least 2 years leading a team
• Strong technical grounding in electrical and/or mechanical systems
• Proven track record managing incidents in a 24/7 environment
• Diploma or degree in engineering or a related technical discipline

Why Digital Edge:

• Work on infrastructure that matters: you'll operate the facilities powering Indonesia's largest digital platforms
• Regional scale, local ownership: part of a 30+ site platform across Asia, with decisions made close to the ground in Jakarta
• Backed for the long term: Stonepeak-funded with over US$1.6B in committed capital
• Clear technical career paths in one of the fastest-growing data center markets in the region

Career Day Format:

• Confirmation of invites will be sent to shortlisted candidates only.
• Full day session with option for AM/PM sessions including role briefing, technical conversation, and meeting with hiring managers.
• Same day outcomes
• Venue shared only after registration is confirmed.
• Registration window: 3rd July to 28th July

Join us to shape the future of Digital Infrastructure in Asia. Apply now for a confidential career discussion.