Site Operations Engineer Shift, Philippines

Who we are:

Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak, a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1.6 billion in committed equity capital with investors including some of the world’s largest institutional investors and sovereign wealth funds.

Digital Edge’s vision is to be the leading provider of sustainable, next generation digital infrastructure in Asia. Our mission is to build the foundation for the world’s digital future, helping organizations to grow sustainably and empowering populations they serve.

Founded in 2020, the company has grown rapidly across multiple markets in the region, and currently provides data center and fiber services across Japan, South Korea, India, Indonesia, the Philippines, Thailand and China. The Company now owns and operates 21 data centers with over 500 MW of critical IT load in service and under construction and development, with another 300 MW held for future development,

This role is an exciting opportunity to join our fast growing team as we further expand our footprint across Asia.

Our values:

• Respect: We embrace diversity and collaboration.
• Innovation: We share ideas and solve problems.  
• Strive: We are driven and determined.
• Excellence: We seek to deliver the best.   
• Responsibility: We do what’s right for our people and the planet.

What we need:

Reporting to the Operations Manager, this role will work with colleagues to monitor

Data Centre operations and accomplish tickets within SLA and will undertake for the most part

routine, simple tasks such as responding to clients’ request and daily monitoring routine. This role

will be based in Binan, Laguna, Philippines.

Key responsibilities:

• Manages and oversees the daily operation of mechanical, electrical, IT, emergency, and fire protection infrastructure.
• Ensure 24/7 operation for power, cooling, and connectivity within the SLA.
• Apply sustainable energy conservation practices.
• Racks and stacks customer equipment. Perform IT equipment installation to racks, burn testing of equipment, rack installation and levelling.
• Monitor and manage customer service tickets for provisioning, remote hands support, incidents, facility access, and deliveries.
• Assist clients and conduct site tours.
• Supervise and oversee project related activities involving safety requirements and critical equipment systems.
• Prepare project requests for proposals and assess vendor submissions.
• Installs/Tests/Modifies/troubleshoots cross connects per SOPs and ensures proper cable management for fiber, twisted pair copper, coax and intra-building cross connects
• Installs and tests cross connects circuits (switched, multiplexed, etc.)
• Ensures test results are aligned with industry standards.
• Maintains detailed written records of all work activity
• Build, assess and continually improve internal and externally-facing controlled documentation
• Develop reliability reports to assist in identifying areas of concern that could develop into future problems.  
• Daily walk-through of Facility documenting parameters such as power availability, temperature and humidity, alarm status, etc. to be catalogued and compared for identification of discrepancies and trends.  
• Finishes the assigned task and training in a timely manner
• Responsible for monitoring customer applications and DE’s operational architecture
• Respond to alarms in accordance with DE procedures
• Actively champion and implement policies and procedures for occupational health & safety in the workplace, information security management, environmental management systems; incident management; and comply with all legal regulatory requirements of the organization.

The successful candidate:

• Bachelor's Degree of Electrical or Mechanical Engineering.
• Must be a Registered Electrical/Mechanical Engineer License.
• Preferably with 1 year of work experience.
• Basic knowledge of all Data Center critical equipment.
• Basic understanding of how to read and make MEPF load schedules and plans.
• Basic understanding of Building operations.
• Average communication skills
• Average hands-on technical trouble shooting skills
• Average technical writing/documentation skills
• Average requirements analysis skills
• Average AutoCAD skill

Join us to shape the future of Digital Infrastructure in Asia. Apply now for a confidential career discussion.